Sprint’s Industry Leading International Service Just Got Even Better For Connecting While Traveling Abroad

Apr 18, 2017

New international service automatically provides customers free basic data roaming, free texting and voice calling at $0.20/minute in 165 international destinations – more than any other carrier

OVERLAND PARK, Kan.--(BUSINESS WIRE)-- Sprint’s (NYSE: S) industry leading global roaming service just got even better. Customers with the this service automatically receive an incredible international experience when traveling abroad that includes free basic data coverage, free texting and voice calling at $0.20/minutes in 165 international destinations1.

“We heard loud and clear from our customers that international service plans are confusing and expensive,” said Roger Solé, Sprint chief marketing officer. “We listened and improved our global roaming service to work for customers on their terms. Now Sprint customers don’t have to worry about signing up for a plan before they travel or coming home to unexpected charges. Sprint customers automatically have access to great international services when traveling abroad.”

With Sprint, international services simply work for customers. There is no plan to accept and no up-front or monthly charges to enable international service on their smartphone. Customers get great service around the world, just like they do at home on the Sprint network.

There are a lot of things to plan for when traveling internationally, but wireless connectivity shouldn’t be one of them. With Sprint, services and rates are clearly presented when customers turn on their smartphones in a foreign country. And customers have free access to a fantastic data management portal which provides real-time data usage detail. The user experience is perfectly transparent and there is no chance of data overages, ensuring Sprint customers don’t have to worry about bill shock when they return from their trip.

  • In 165 well-traveled destinations – more than any other carrier – Sprint customers get:
    • Free basic data2
    • Free text messaging
    • $0.20/minute voice calling
  • If customers want a fast experience, they can purchase affordable high-speed data on-the-fly directly from their smartphone with just a few simple clicks. No advanced planning required. No need to call support. Sprint’s high-speed data services now include LTE in destinations where 90 percent of international data is used by our customers.
    • Canada & Mexico: LTE high-speed data only $2/day | $10/week
    • Most other destinations: high-speed data only $5/day | $25/week
    • Sprint customers with an Unlimited Freedom plan receive free LTE high-speed data roaming, voice calling and text messaging while traveling in Canada and Mexico, as well as free International long-distance from the U.S. to these countries.

“Customers shouldn’t have to settle for tradeoffs when roaming overseas,” said Solé. “Neither AT&T nor Verizon offer customers a free data roaming option abroad, and T-Mobile doesn’t offer 4G speeds outside Canada and Mexico. Sprint has more low-cost coverage than all three competitors, and Sprint customers don’t have to make tradeoffs. In 165 destinations, they enjoy the option to choose between free basic data and the best rates for high-speed data, including LTE in places where 90 percent of international data is used by Sprint customers.”

Sprint’s international roaming enhancement is another element to the new customer-centric approach, “Works for Me.” This approach showcases Sprint’s renewed promise of working obsessively for its customers and delivering solutions that “work for them” on their terms.

Customers can learn more about Sprint international services and the 165 featured destinations as well as other details by visiting www.sprint.com/globalroaming, a Sprint store or calling 1-800-SPRINT1.

About Sprint

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served 59.5 million connections as of Dec. 31, 2016, and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

1 Requires capable smartphone and domestic service plan. Primary usage must occur on the U.S. Sprint network. Service may be terminated or restricted for excessive international use.
2 Up to 2G data speeds

Source: Sprint

Sprint

Danielle Babbington, 949-748-3418

Danielle.babbington@sprint.com